Agentic workflow
Also known as: agentic workflows
What is agentic workflow?
An agentic workflow is a business process in which one or more AI agents handle the decision points and system actions, with humans supervising exceptions rather than performing each step.
Agentic workflows differ from classic automation in that the path is not fully predetermined — the agent chooses which tools to call based on the state of the task.
Design rule
Automate the deterministic parts with ordinary automation and reserve the agent for the genuinely variable decision. Agents used where a rule would do are slower, costlier and harder to debug.
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