MyUni.online — An Automated Online Learning Platform
MyUni Ltd runs MyUni.online, an online learning platform. gAIcko designed and developed the platform's digital presence and built automation and AI systems around enrolment, content and student communication.
In short
gAIcko rebuilt MyUni.online's front end and content architecture, then layered on automation for enrolment workflows, course content publishing and prospective-student communication, alongside an AI assistant to answer common admissions and course questions.
- Rebuilt learning-platform front end and course content architecture
- Automated enrolment and admissions communication
- AI assistant for admissions and course-related questions
- Integration with email and student communication tools
Visit the live project
The organisation
MyUni Ltd operates MyUni.online, an online learning platform offering courses to students studying remotely. As with many education providers, the organisation needed its digital platform to do far more than present information: it needed to handle enquiries, enrolment and ongoing student communication reliably.
The brief
MyUni needed a platform that presented its courses clearly, converted enquiries into enrolments with less manual effort, and reduced the administrative load on staff answering repetitive questions about courses, fees and start dates.
What we designed and built
gAIcko redesigned the site's information architecture around course discovery, restructured page content for clarity and search visibility, and rebuilt the enquiry and enrolment journey so prospective students could move from interest to application with fewer steps and less friction.
- Course catalogue and programme pages restructured for clarity and SEO
- Simplified enquiry-to-enrolment journey
- Content templates enabling staff to publish new courses without developer involvement
Automation and AI systems
On top of the rebuilt platform, gAIcko introduced automation for routine admissions communication — acknowledgement emails, application status updates and follow-up sequences — and an AI assistant trained on MyUni's own course content and policies to answer common prospective-student questions around the clock.
- Automated enrolment and follow-up email sequences
- AI assistant trained on MyUni's course and admissions content
- Automated routing of qualified enquiries to admissions staff
Technical approach
The platform was built with a content structure that separates course data from page design, allowing MyUni's team to update programme details without rebuilding pages. Automation workflows connect the site's forms to email and communication tools, and the AI assistant draws only on approved MyUni content, reducing the risk of inaccurate answers.
Outcome and ongoing work
MyUni's platform now runs with less manual admissions administration and a more consistent prospective-student experience. gAIcko continues to support the platform with technical maintenance and incremental improvements to content and automation as MyUni's course offering evolves.
Frequently asked questions
What kind of platform is MyUni.online?
MyUni.online is an online learning platform run by MyUni Ltd, offering courses to remote students.
What did gAIcko build for MyUni?
gAIcko redesigned the platform's front end and content architecture and added automation and an AI assistant for admissions and student communication.
Does the AI assistant replace MyUni's admissions team?
No. It handles common, repetitive questions and routes anything requiring judgement to MyUni's staff.